2 months ago
🚦 Follow Case Progress at Each Stage:
1️⃣ Previous Behavior: If a user did not have permission for a particular stage and tried to open a case, a pop-up message appeared stating: “You are not authorized to open this case.”
2️⃣ Updated Behavior: You can now easily choose whether to allow or restrict others from viewing cases at any stage. Allowed users can view case details 🔍 but cannot take any actions 🚫. This provides full visibility while keeping control and security ✅.